Bad experience. I have rented from here for 20 plus years. We planned a trip to Veags and was picking up our Charger Saturday Morning from the Riverdale Ut location. the car was not available for pick up and was told it was on its way from S.L.C. we waited 30 minutes when the car arrived it was Black and covered with hard water spots due to rain the night before it had not been washed we looked over the car as best we could and drove away when we returned the car clean they said it had two small scratches below the door. We said we could not inspect the car properly due to its dirty nature when it arrived and we believe the scratches were likely there when it arrived from S.L.C. Non the less they charged my credit card an additional $250.00 and proceeded to sue us for an additional $350. in repairs. when we asked to see the car had even been repaired they told us that was not possible because the car was not in the state any more. avoid this place at all cost.
Excellent enterprise! The staff were extremely helpful and all had great personalities. Sarah really stuck out well and was great to work with. Overall great experience I would highly recommend
I needed to be picked up at the Ogden Airport and taken back there at the end of my stay. Enterprise in Riverdale was awesome and the car I rented was great. Appreciated the promptness, service, kindness and professionalism.
Great service. Really nice cars most of the time. User friendly.
I had scheduled a reservation online for me to go and pick up a pickup truck at noon on a Saturday. I arrived at 12:05 and found that everyone had packed up and gone home for the weekend. The door indicated that they closed at 12:00. I was not given any prompting or indication online or by phone that my reservation time was outside of store hours. And the local office didn't have a sign in the window telling people that there is another branch just a few miles up the road with longer hours. I eventually found another branch that took care of my problem but it was a hassle to get my rental. I contacted the area Rental manager and let him know my concerns about the online scheduling conflict and the lack of communication with the local office. Hopefully they can get this resolved soon.
Enterprise Rent A Car is a US Car Rental based in Riverdale, Utah. Enterprise Rent A Car is located at 4560 900 W, Riverdale, UT 84405, USA.
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