Very poor customer service and return policies. Won't be back again.
They NEVER have the sizes my kids need, so they can ship it if I pay the shipping fees. A good company would pay the shipping if they couldn't provide the product in the store. Manager is rude. Returns are a joke. Using a coupon is too much effort for the employees most of the time. I can go somewhere else and get a better deal and have so much less frustration. I won't be back.
Terrible customer service, don't try to return shoes that are defective less than a week later
Cheyenne is the absolute worst person when it comes to customer service. Completely not helpful and has a really nasty disposition. I really hope they get rid of her sooner rather than later. They are losing a lot of income based solely on her attitude.
If you want cheap shoes that fall a part in two days go to shoe Carnival! They won't even refund your money when you try to get a refund! Great customer service!
Shoe Carnival is a US Shoe Store based in Riverdale, Utah. Shoe Carnival is located at 1079 W Riverdale Rd, Riverdale, UT 84405, USA.
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